With today’s competitive environment most sales people are competing with other hotels to win the sale. Having the ability to successfully overcome objections is essential in order to avoid losing business to aggressive competitors.
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In order to convince a customer to buy they need to be sold on your hotel and why they should choose your property instead of a competing facility. This course is covers all the skills of presenting the hotel to a prospective customer in 3 lessons.
Eastern Weddings, also referred to as Indian Weddings, is a growing market segment that can provide significant revenue for a hotel. Many hotels would like to gain more of this business.This course will assist you in selling to this very lucrative market.
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For hotels who wish to build business from the Jewish Market, this is a perfect course for you.This course consists of 3 lessons and in it you will learn about customs and traditions for the market and different vocabulary needed during the sales process.
The foundation of a successful sales call or in handling an incoming inquiry in a highly effective manner is to have a good foundation in place. This course covers the skills needed to be prepared for the sales interaction with the customer.
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It is vital that a salesperson have a good strategy in place in selling against the competition. This will ensure that the business is booked at your hotel and not lost to a competitor.
HSI_1012 Using LinkedIn as a Sales Resource
This course is designed to educate your team on how to set up and use LinkedIn in an effective manner to get results.This resource can be a valuable tool to a sales person when they are properly prepared with a good foundation for social media networking.
The second step of the sales process is the Qualification and having great qualifying skills is critical for a sales person to be able to present and sell to the customer’s needs. This course is made up of 3 separate lessons.
The reservations and front desk team can play a major roles in booking business for the hotel. Handling incoming inquiries in a highly effective manner can make the difference between winning and losing the sale.
You can have great Qualifying or presenting skills in place, but without strong Closing skills you still may not win the sale. This course is made up of 3 separate lessons and covers all the skills of closing the sale.
It is important for hotels to have the ability to replace one time and lost pieces of business. This is done via prospecting and direct sales. Therefore, it is essential for sales people to have great prospecting skills.
A sales person can have fantastic selling skills. However, these skills will not produce results if the sales person is not well prepared and has strong time management skills in place to enable them to use their selling skills.